Help & Support

We're here to help you succeed with your trading journey

Email Support

Get personalized help from our trading experts. We respond to all inquiries within 24 hours.

Report a Bug

Found an issue? Help us improve by reporting bugs. Include details about what happened and when.

Quick Response

We pride ourselves on fast, helpful responses. Most questions are answered within a few hours.

< 2 hours Average Response
24/7 Email Support

Frequently Asked Questions

Quick answers to common questions

Email Verification Issues?

Can't find your verification email or need a new one?

Resend Verification
Cryptocurrency Selection

You can select exactly 2 cryptocurrencies for monitoring during subscription.

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Cancel Subscription

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Payment Methods

We accept all major credit and debit cards through secure Stripe processing.

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Account Troubleshooting

Common solutions for account-related issues

Can't Log In?
  • Verify your email address first
  • Check password is correct
  • Try clearing browser cache
  • Contact us if issues persist
Email Not Verified?
  • Check spam/junk folder
  • Request new verification email
  • Ensure correct email address
  • Contact us for manual verification